0
Follow Us
Contact Us
Email: contact@sekkadi.com / Sekkadi@gmail.com
Phone: +91 97101 95522
Address: 145 A, Red Hills Rd, Barathy Nagar, Valluvar Nagar, Villivakkam, Chennai, Tamil Nadu 600049
0
0

No products in the cart.

Refund Policy

Sekkadi

Refund & Exchange Policy – Sekkadi.com

We currently ship only within India.

5-Day Return/Exchange Window

At Sekkadi.com, we offer a 5-day return or exchange policy. You can raise a request within 5 days of receiving your order by emailing us at contact@sekkadi.com.

Eligibility Criteria

To qualify for a return or exchange:

  • The product must be unused, in its original condition, and in the original packaging.
  • The invoice must be provided at the time of return pickup.
  • Products that have been used will not be eligible for return or exchange.

Returns or Exchanges Will Be Accepted Only If:

  • The product is damaged or you received the wrong item.
  • The product was not sealed properly at the time of delivery.
  • The product is expired on arrival.

If your return request is approved, we will arrange a pickup from your address and share the expected pickup date.

  • Replacements will be delivered within 5-7 business days after pickup.
  • For delivery-related issues, please contact us within 24 hours of the order being marked as delivered.

Product Quality Concerns

For any concerns related to product quality, please contact us at email contact@sekkadi.com.

Order Cancellation

You may cancel an order only if it has not yet been shipped.
If your cancellation is accepted, you will receive a full refund of the order amount.

Sekkadi.com reserves the right to cancel or decline any order due to :

  • Stock unavailability
  • Pricing or technical errors
  • Issues with the customer’s provided details or payment

Refunds

Once the returned item is received and inspected, we will notify you of the refund approval status.
If approved, the amount will be refunded to your original payment method within 5–7 business days.

For any questions or assistance, please contact us at contact@sekkadi.com.  or call +91 97101 95522.

Follow Us
Contact Us
Email: contact@sekkadi.com / Sekkadi@gmail.com
Phone: +91 97101 95522
Address: 145 A, Red Hills Rd, Barathy Nagar, Valluvar Nagar, Villivakkam, Chennai, Tamil Nadu 600049